McDonald's in Naperville

“The service is always great here. They are always kind and courteous to me making sure to wish me to have a good day! My food is always hot and fries always fresh. If there ever is a mix up they always apologize and correct it promptly! Thank you to the hard working employees!“

“Maribel really took care of me after one the employees put onions in my burger after I told them I had an onion allergy. I'm really happy with my experience because she went above and beyond to make sure I was good. We need more people like her. I can tell she does a great job of keeping everything in order!“

“Same monotone person two days in a row taking orders through the drive thru. Not rude but no welcoming, conversational friendly tone in her voice whatsoever. Just all business. I work for one of the most popular retailers on the planet, and we offer the most welcoming customer service around.

The two orders of large fries I ordered yesterday were made perfect, were fresh and hot. Perfect texture.

Tonight, one night later, I stopped by to get a hot fudge sundae for a family member and ordered extra hot fudge. I was charged .35 cents extra but absolutely was not given any extra hot fudge.

The reason I have atmosphere three stars is because the drive thru on the LEFT side has such a NARROW, tight, major left turn diameter space that it leaves little space to turn comfortably, and the concrete curved curb chew into my finished front, right passenger side wheel causing about $300 dollars damage to it! I felt I couldn’t report this and would be told from any McDonald’s rep that I’d be on my own and have to deal with it myself.

If a Manager or the owner teads this wants to assist me in this I would greatly appreciate it!

Parking: If you go through, the drive-through proceeded with caution, since if you don’t turn on just the right curved, turning radius, your right front tire will hit the concrete turn barrier and possibly destroy your tire or your rim.“

“I'm always in a different area of town around lunchtime so when I go to McDonalds it's always a different location. I often order a heavily modified bacon quarter pounder, including extra onions.
This particular location put my onions above AND below the patties, which no other location has done before. It was the best McDonalds quarter pounder I've ever had!
This order was curbside around 2pm on a Saturday. Service was fast and the burger was hot!“

“Play place was great for the kiddos and food was fine, but the tables in the play place area were nasty. Had to clean them myself. But loved that I could go in the play place after my kiddos if I needed to. Great way for them to burn energy in the winter!“

“There's not more an iconic burger joint in America apart from McDonald's. But when you come to good ole McDonald's and you're treated with such wonderful kindness as I experienced today it reignites that fun nostalgic joy of going to McDonald's! Elena you're a genuinely kind person. Thanks for blessing my day! Cheers!“