“I visited this Starbucks on 1/14/26, at 9:30 am, at the height of a typical Chicago whiteout storm. I was greeted by Tyler, who made me feel welcome, even as I was in the store and not going thru the drive-up. Tyler was smiling, efficient and my Chai Tea Latte was perfect. Starbucks is known for its high quality and Tyler certainly is an asset. The storm was wreaking havoc and this visit made everything warm and calm. Thank you, Tyler.“
“No drive through as listed. Also, it's in the Marriott.
They denied my updates to their Maps entry, which is incorrect. Confirm with my photo or a Google street view.
They're misleading customers by stating they have a drive through and saying they're not in the Marriott.
I reduced my overall stars to 4 due to the intentional misinformation.“