Dunkin'
$ • Coffee Shops, Donuts
Hours:
17521 Roosevelt Rd, Oakbrook Terrace
(630) 629-9026
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Dunkin' Donuts Reviews
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I went through the local Donkin Donuts in Oak Brook Terrace, IL, which is located at 17W521 W. Roosevelt Rd this morning, and will never go to this location again. After giving my order I drove up to the window and saw that the young man who was at the window was not wearing a face mask. I asked him to place a mask on, as is required by law in Illinois, and he disappeared. Then a middle aged Hispanic man came to the window, also not wearing a mask. I assumed that he was the...read full review
I go to this location everyday and order the same thing. I’m fed up with tasting my drink and it not being what I ask for. Only a handful of times would my coffee be what I asked for. there is usually no sugar or no cream or no syrup that I ask for one time the drink i order was no where near what i ordered. I’ve emailed the manager about it numerous times and nothing this location has lost my business I’m done.
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Dunkin' offers a variety of food and drinks, with a drive-thru for customer convenience. The coffee cake muffin received positive feedback, while the vanilla latte was described as just "okay." However, the lemonade received criticism for its weak taste and high price. The staff is noted for being friendly and welcoming, with one employee, Sameer, praised for his outstanding customer service and ability to make customers feel satisfied. Despite the positive service, some customers have expressed concerns about the cleanliness of the bathrooms and dining area, noting that they were dirty and unsanitary. Additionally, there are comments about the drive-thru wait times exceeding 10 minutes when there are many customers. Parking is adequate, but the overall maintenance of the restaurant could be improved to enhance the customer experience.