McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Mcflurry with M&M's Candies
Mccafé Caramel Iced Coffee
Quarter Pounder Hamburger
Sausage Mcmuffin with Egg
Crispy Chicken Sandwich
Double Cheeseburger
Double Filet-O-Fish
Hot Caramel Sundae
Chicken Mcnuggets
French Fries
McDonald's Reviews
298 ratings
Share your opinion about McDonald's
Bacon double cheeseburgers tasted old and dry. Medium French fries were Luke warm. So for $14 it was a waste of time and money. Very disappointed since it was not busy except for drive thru.
Good experience! We arrived on a Saturday after the lunch rush. The dining room and bathrooms had just been cleaned, which was great. One burger was hot and fresh while the other seemed to have old burger patties and was a sloppy mess. Fries could've been fresher, but overall, a decent and clean experience, especially compared to other mcdonald's in the area.
Not a good customer service experience 😕
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
McDonald's offers meals, not individual sandwiches. Prices seemed high for 2 quarter pounders and a fish filet. Some orders were missing items, causing frustration. However, drive-through service was friendly and accommodating, with fresh food. The East St. Louis location is highly recommended as the best in the area, followed by Collinsville. Fairview Heights is praised for its young staff's great service, while O'Fallon also has efficient young employees. Recent reviews mention that the food is decent, though fries can sometimes be a miss. There are reports of long waits, with up to 40 minutes in the drive-through or 20 minutes in the parking lot, especially late at night. The staff is generally kind, helpful, and eager to please, making the experience pleasant despite delays. Customers appreciate the excellent customer service that makes them feel welcome. The new 10 nuggets for $1 deal has brought some customers back after years, noting that electronic ordering can be a bit difficult but still convenient and cool. Staff members are often described as very nice, welcoming, and patient, although some mention that the soda machine was dirty. Overall, the restaurant is known for its friendly service and fresh food, despite occasional issues with wait times and cleanliness.