Starbucks Coffee Company
$ • Coffee Shops
Hours:
3442 Court St, Pekin
(309) 347-1013
About Starbucks
Customers' Favorites
Starbucks Reviews
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They encouraged people to stay inside the cafe, so we do. Order 2 tall
Drinks and still don’t have them - finally have to ask at the counter and they feed me some BS about how the app mixes up all the orders. Absolutely not.
They are always friendly and fast at this location. Today’s visit was for a special occasion, it was my cockatiel’s 1st birthday. So I asked if they could do kind of like a pup-cup but for a bird, as birds can’t have whipped cream because they’re lactose intolerant. So I asked for a little cup of dragonfruit and they were accommodating and gave Brody his own little cup of fruit as requested. He enjoyed it! Thank you!!
Pekin Starbucks never disappoints! I always look forward to going there. Wish they were all as good as the Pekin location.
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Pekin Also Viewed
Starbucks Coffee Company is a popular location that many customers enjoy for its friendly staff and welcoming atmosphere. Customers appreciate the kindness and helpfulness of the baristas, who often write little notes on cups that brighten their day. However, some reviews mention ongoing issues with long wait times, especially during busy hours or when the store is short-staffed. Service can be slow, with wait times of 20 to 35 minutes reported for drive-thru orders, and delays in preparing drinks even when the store is not crowded. Despite the slow service, customers note that the food and drinks are always made as ordered and are of good quality.
There are moments when staff go above and beyond, such as when an employee quickly remade a spilled drink and showed genuine care, which left a positive impression. On the other hand, some customers express frustration with inconsistent service and management issues, including frequent closures and long waits for pickup orders. These problems seem to stem from staffing and management challenges, leading to a lack of confidence in the store's reliability. Customers hope that improvements can be made to reduce wait times, improve staffing, and create a more consistent experience. Overall, Starbucks at this location is appreciated for its friendly staff and quality products, but improvements are needed to address service speed and management.