Came in while they were doing some closing prep but they still took care of us with patience. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
MUAIKEI SAIKEEZE
I appreciate the patience of their costumer
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Daiquiri Ice
james douglas
The first time I went to Baskins Robbins was a good experience. The guy hand packed my Black walnut ice cream just right. The second time I went a different guy waited on me. He hand packed my ice cream just right but when i ask him for a second quart of a different ice cream he stated they had it pre packed, I told him twice I didn't want it that way . He kept repeating they had it prepacked. I said forget it just check me out. He then preceded to put another customers order in a sack but turn my order upside down and slid it to me but didn't offer me a sack. Customer and clerk were both white I'm black. Went again 10/15/23 for a qt of hand pack black walnut ice cream, noticed clerk was not hand packing ice cream and I brought it to his attention. He stated he was going to I turned around and the next thing I heard was your order is ready I ask him did he hand pack the ice cream he stated he did I told him no he didn't I told him I will never buy ice cream from them again, the container wasn't even full.
Brian Harvey
Super staff help the old man with my app thanks
Mairby O
Bit pricey for one dip ice cream and not great selection for non dairy ice cream I had mango it was good had chucks of mango but i have had other mango with carrots that was delicious. Hubby had Rocky road which for him was delicious
Allison C.
I ordered a birthday cake for a birthday party on a Saturday. The cake was ordered on Wednesday. When I went to pick up the cake they did not have the cake and I was left to scramble for a new cake for the party. Extremely disappointed and will never be back.
sammy lauren
this mf store is literally never open. they have workers in the stores every time and yet they always keep the store closed no matter what time of day
Parker Collins
Took about 15 minutes to get to the window with one car in front of us the whole time and then left after another 15 of waiting for someone to take our order.
Gentre Weeks
I went to pick up an order at 9:15pm and the store had a sign that stated they were closed. The store hrs listed are not correct. The drive thru had several cars in at because everyone thought this store was still open. Very unprofessional!
Akira Dobbie
Always out of chocolate ice cream and super slow service
I used to love this location but they keep getting worse. I order a single large oreo milkshake and the last 2 times it's been terrible. This time I had to go back in because it wasn't the right size. I get the right size and it's coffee..COFFEE I hate coffee. My receipt says milkshake not coffee. I'm just so fed up I drove away. I'm not returning.
Tracy
The young people waste to much time eating and drinking the product.
Joy Zarr-Hulett
I frequent this location for dunkin coffee on Sunday afternoon. Line is long for drive thru almost always. It was 20 mins last week. Need more helpers for the peak times to keep it moving. I give three stars only because the iced coffee 3 times now have been made too strong. Today was surprisingly good finally. Still they need help keeping the line moving.
Jan Rodgers
Yummy Ice Coffee
Debra C
I refused to order and just walked out. One employee had her face mask pulled down, the other had her long braids falling into the ice cream buckets and no gloves were being used by either employee. I left utterly grossed out.
Came in while they were doing some closing prep but they still took care of us with patience. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
I appreciate the patience of their costumer
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Daiquiri Ice
The first time I went to Baskins Robbins was a good experience. The guy hand packed my Black walnut ice cream just right. The second time I went a different guy waited on me. He hand packed my ice cream just right but when i ask him for a second quart of a different ice cream he stated they had it pre packed, I told him twice I didn't want it that way . He kept repeating they had it prepacked. I said forget it just check me out. He then preceded to put another customers order in a sack but turn my order upside down and slid it to me but didn't offer me a sack. Customer and clerk were both white I'm black. Went again 10/15/23 for a qt of hand pack black walnut ice cream, noticed clerk was not hand packing ice cream and I brought it to his attention. He stated he was going to I turned around and the next thing I heard was your order is ready I ask him did he hand pack the ice cream he stated he did I told him no he didn't I told him I will never buy ice cream from them again, the container wasn't even full.
Super staff help the old man with my app thanks
Bit pricey for one dip ice cream and not great selection for non dairy ice cream I had mango it was good had chucks of mango but i have had other mango with carrots that was delicious. Hubby had Rocky road which for him was delicious
I ordered a birthday cake for a birthday party on a Saturday. The cake was ordered on Wednesday. When I went to pick up the cake they did not have the cake and I was left to scramble for a new cake for the party. Extremely disappointed and will never be back.
this mf store is literally never open. they have workers in the stores every time and yet they always keep the store closed no matter what time of day
Took about 15 minutes to get to the window with one car in front of us the whole time and then left after another 15 of waiting for someone to take our order.
I went to pick up an order at 9:15pm and the store had a sign that stated they were closed. The store hrs listed are not correct. The drive thru had several cars in at because everyone thought this store was still open. Very unprofessional!
Always out of chocolate ice cream and super slow service
Restaurantji Recommends
I used to love this location but they keep getting worse. I order a single large oreo milkshake and the last 2 times it's been terrible. This time I had to go back in because it wasn't the right size. I get the right size and it's coffee..COFFEE I hate coffee. My receipt says milkshake not coffee. I'm just so fed up I drove away. I'm not returning.
The young people waste to much time eating and drinking the product.
I frequent this location for dunkin coffee on Sunday afternoon. Line is long for drive thru almost always. It was 20 mins last week. Need more helpers for the peak times to keep it moving. I give three stars only because the iced coffee 3 times now have been made too strong. Today was surprisingly good finally. Still they need help keeping the line moving.
Yummy Ice Coffee
I refused to order and just walked out. One employee had her face mask pulled down, the other had her long braids falling into the ice cream buckets and no gloves were being used by either employee. I left utterly grossed out.