“Messed up a bit on order but I think it was a new person learning. Very friendly and fixed it for me. Clean and very nice employees. Kids loved the play area!!!
Kid-friendliness: Clean play area. Nice area for family to sit nearby and plenty of room there“
“Yesterday was my first time placing a mobile order. I got 4pc chicken nuggets and a free large fry (mobile app reward). Both were fast, hot and fresh. It was very good. This is not a close location to me but I may just make the effort to go back. The employee was very nice.“
“I live in Chillicothe and the McDonald's there has gone down hill. Every order I pick up is missing something or food is cold or incorrect.
Your location up the hill on Knoxville Ave is my new go to. Your staff is very polite and professional, they say please and thank you. I was encouraged to come again. Food was hot and tasty. Large fry was overflowing with fries. And the girl at the window said thank you for coming, please come a gain and have a nice day!“
“I am so tired of beggers coming up to me asking for money. 2 people hit me up this morning at the Knoxville McDonald's. I was afraid to get out of my car. One of the beggers come running out of McDonald's to catch me when I got out of my car, so I just sat in my car reading my phone.“
“Website states open 24 hours. Arrived at 4:30AM with a large order, before going to be election judges. Was told the restaurant opens at 5 AM. Called spoke to manager in afternoon to make aware the website should be corrected if they close. Manager hung up on me.“
“It's a classic for a reason! Those fries? Legendary. Quarter Pounders are decent, but sometimes they're a bit salty. Big Macs are delicious, nuggets as well - don't forget to ask for extra pickles! Service is always friendly, never had a problem there. Order accuracy can be spotty - sometimes the order is wrong, missing items, or made incorrectly. Definitely double-check that bag before you leave.
Don't forget to get the app, tons of daily deals as well.“
“I've had one bad experience here with one older Mexican woman at the end window handing out the food. The young guy that took my order put in my husband's frappe as a coffee by accident and when I brought it to the lady's attention she said sorry, then went on with her business as if I had to keep the mistake. I got her attention and told her that it was for my husband and he wouldn't accept anything else besides what he wanted! She tried to blow me off again, so I sternly told her that I needed the right drink! That if it has been for me I wouldn't care really but it was for my husband to take to work and then I sat there until she went and got a manager that was a little rude herself and I let her know if there was a difference I'd pay it just fix it please and she told me I had to give back the mistake coffee as if I was trying to get over, which I gladly gave her and I finally got what I came for. Other than that I have enjoyed the rest of my drive thru runs. Everyone since has been very pleasant and professional, mistakes have been resolved promptly, food has been hot and properly made and I haven't had any missing items or sauces thus far, and when asked to pull forward and they will bring something out to me that's being made, the wait time was really no time at all! KEEP UP THE GOOD WORK PLEASE!“