“Ordered a veggie with extra guacamole. Only got 1 serving and they included mayo which I didn’t order. Made the sandwich nasty and hardly enjoyable. Edit: The manager reached out, gave me a free sandwich and $10 in store cash to spend and made the situation right.“
“Please for the love of JJ stop messing up my sandwiches . I don’t know how many times I’ve ordered the same sandwich here and it’s almost humorous how often my sandwich gets messed up . Easy sandwhich too but sometimes it’s missing the bacon , sometimes the mustard , sometimes the ham is turkey instead and today it was added lettuce and tomato lol.“
“I had to come on here and leave a review!
I am in awe of the redeeming satisfactory I received from the manager of this location today after I had a mishap with my order and unfortunately didn’t notice until I had gotten home. I had given them a call and spoke with the manager directly regarding this concern and issue with my order. She went above and beyond!! Not only offering to add a credit for this but to deliver to me no questions. I originally order through the drive through, She also added an item we had ordered and didn't receive in our total at the restaurant. She kindly made her way out to where I live with no questions! You would never know what this kind gesture did to my heart on this day. 🩷 Thank you 🥹“