Customers` Favorites
Customers` Favorites
“This is the real thing. Best Italian food I have ever had. Cozy little restaurant that is clean as can be and the server was just great. This girl really can multitask when taking care of the customers. The portions are generous, and the prices very reasonable. So glad we stopped there and will definitely return next time we are in Salem.“
“I was just there last month for the Friday night buffet in Springfield, IL. It was TERRIBLE! The chicken and pizza were brought out fresh but everything else was so terribly bad, I don't know where to start. The sides like, green beans, corn, mashed potatoes, and gravy were old and room temperature. They weren't even warm! And to be clear, I arrived when the buffet opened. In fact, the staff were late getting the food out and myself and three other tables had to wait 15 minutes after paying and sitting down to start. The salad bar? The dressings had old crusted/gummed dressing all over the sides of the containers. How easy would it have been to put dressing in new containers after refrigerating them from the night before? Most of the containers in the salad bar were nearly empty and again, were obviously left over from the last buffet. The ice cream machine was broken and making an annoyingly loud humming noise throughout the dining room. There were NO cookies, which used to be warm and gooey. The ONLY dessert on the buffet was pizza dough sprinkled with cinnamon. And yes. That was difficult to chew and over cooked. The carpet in the dining room is black from foot traffic, but worse was the bathroom. One stall had no toilet paper and the stall doors, sinks, and toilet paper dispenser were smudged with God knows what. I was sat at a table looking in the direction of the bathrooms and watched customer after customer come out and go straight to the woman at the front counter to complain. I used to love this location, the food, and the overall experience. I watched as people complained about the sides not being warm, the bathrooms, and the ice cream machine that was broken. The staff blamed the shift before them and said, "I walked into work to find this." They apologized and also told us that the manager went home. To whomever owns this location, I understand that business owners struggle and that good staff can be difficult to obtain or hire. Equiptment breaks down and needs repairs. But, cleanliness and the food not being warm or even placed in fresh containers is laziness. If you care about your business, be present. Show up. Pick up a mop bucket, get in the kitchen, and practice a standard that respects the good people who give you their money. This establishment used to be clean. The buffet used to be amazing. I know they are capable. please start caring again.“
Customers` Favorites
“Is it quick? No. Is it likely understaffed with a mountain of orders on a Friday night? Yes. However- this pizza sitting in front of me has healed wounds I didn’t even know existed. I found faith again, not just in this Domino’s location, but in humanity. 10/10🌟“
Customers` Favorites
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“I have never had any problems with the service ever. My food always comes out in a decent time. Joe’s is probably the best place in Salem to get a huge delicious salad and maybe an exotic pizza. My only issue is that their red sauce in their pizza and spaghetti is just too sweet for me.“