Mrs Field's Cookies
$$ • Bakery
Hours:
G119 Woodfield Mall, Schaumburg
(224) 520-8471
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Worst customer service at king of Prussia mall on the bottom floor there is Mrs. Fields and let me tell you the lady was very rude to mom and I and she doesn’t have customers service at all. She messed up my neice cookie cake to so I won’t be going back to Mrs.field at king of Prussia mall location. I just so livid right now
Thank you, Mrs. Fields, for your after-sales customer service. Even when it was the delivery service's mess, Mrs. Fields stepped up and assisted. Keep up making the world a sweeter place.
Horrible customer service. Don't even bother if you want your order to arrive by a certain date. "Thank you for your patience"....
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 11AM - 6:30PM |
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Mrs. Field's Cookies at Woodfield Mall offers the softest, sweetest, and most delectable treats that are baked with love. The staff provides beyond excellent service, making every customer feel like family. The cookies are of the best taste, and they also offer mouthwatering fro-yo. The employees are sweet, helpful, and go above and beyond to ensure a great experience for all visitors. The environment is vibrant and welcoming, creating an out-of-this-world treat experience that will have you beaming. Customers enjoy the cookie selection, especially the choc chip cookies, which have a slight crunch on the edge and are moist and gooey in the middle, making them a great treat. The store displays its products in an organized, well-lit manner, including small cookies, cookie cakes, brownies, smoothies, and an attached TCBY. Service is quick and friendly, with the same high-quality cookies that have the right amount of chewyness and delicious taste. Whether for cookies or fro-yo, Mrs. Field's Cookies is highly recommended for its tasty treats, friendly staff, and enjoyable atmosphere.