Wingstop
$ • Chicken WingsAbout Wingstop
Customers' Favorites
Wingstop Reviews
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Great customer service, they’re very kind & ms Shelly is a sweetheart
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
This is by far the WORST service I've ever got from a Wingstop. They gave me the wrong order. I called to advise them of the issue and was put in hold. The GM answered ( no one ever told me I was being transferred nor did I ask for a manager) he was so Rude and has zero customer service skills he should be fired. He told me I could come get it ( no way to do that) so i asked for a refund. He said ok and hung up in my face. I called back to ensure it was processed and he said very...read full review
Hours
| Monday | 10AM - 1AM |
| Tuesday | 10AM - 1AM |
| Wednesday | 10AM - 1AM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 1AM |
Wingstop is a restaurant with mixed reviews. While some customers have had excellent experiences with friendly employees, such as Jose, who provided exceptional service, others have had poor encounters with rude staff, including a GM who lacked customer service skills. The food is described as fresh and good, with plenty of vegetarian options and a kid-friendly atmosphere. Many customers praise the welcoming crew that takes care of guests immediately upon arrival, making the experience enjoyable. The restaurant offers its own parking lot and is very welcoming to families. However, some issues have been reported with orders and refunds, causing disappointment and a loss of trust. Additionally, while the food is generally good, some customers mention that the fries tend to be super soggy, even when requested extra crispy, possibly due to how they are cooked.