Popeyes Louisiana Kitchen
$ • Chicken, Chicken Wings, Fast Food
Hours:
1761 Frank Scott Pkwy E, O'Fallon
(618) 636-0180
About Popeyes Louisiana Kitchen
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Popeyes Louisiana Kitchen Reviews
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Went there today for lunch, was just us and another couple already eating in the lobby. Floor was filthy, looked covered in dirt and dust bunnies. I wondered if they had the vents cleaned but didn't bother cleaning the lobby after. The ceiling was water damaged in several places. There was some kind of filthy machine plugged into the long table down the center of the lobby. The lobby soda machine was broken. The person taking our order knew enough to give me cups already filled...read full review
Don't ignore the customers so they can show each other Sexy Red videos while there's a line out and inside.
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
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Popeyes Louisiana Kitchen is a fast-food restaurant that has received mixed reviews. While some customers appreciate the convenience of online ordering, others have experienced issues such as long wait times, dirty stores, and rude staff. The menu items, including the chicken and promotional items, are sometimes unavailable, and the food quality can be inconsistent. The drive-thru service can be a challenge, with rookie order takers not working it very well, not responding to customers, interrupting, and having to repeat orders. While the food is good, dealing with people who don't seem to want to be there is not easy, and management needs to put experienced people on the window or train them better. The restaurant sometimes runs out of spicy biscuits, and mashed potatoes with Cajun gravy are mostly potatoes with not much gravy. The red beans and rice are very good. The drink machine did not work, and there was no toilet paper, no paper towels, and dirty floors. The girl taking orders did not want to be there, and the management is awful. However, some staff were pleasant and fairly quick. The restaurant is not diabetic friendly.