Customers` Favorites
“Gross negligence by crew and management alike. Orders are almost always wrong or missing items. Today, I spent an HOUR in this location waiting for my order. Special instructions on the order, per dietary restrictions. My order was picked up by another customer, and the staff offered to remake mine for the mistake. Once remade, the special instructions were not followed, and they had IMMEDIATELY lost my receipt/could not recall it/print a new one to confirm my previously entered order. The manager then came to WRITE DOWN my order, in front of me and told me he would personally remake it again. And AGAIN, my order was incorrect, with the special instructions still not followed. During all of this, the staff was generally unhelpful. Rude, short and too busy talking amongst themselves to properly care about customers, orders, or how they present the McDonalds brand/experience. So I wasted an hour. Left with a poor attitude from the staff and management on duty, with only a refund in hand. I worked at McDonald's for an extended period in the past. I have certain expectations for how things should be handled, and absolutely none of them are ever met at this location.“
Customers` Favorites
“Place is kind of dead every time I go there. Don't know if it's because people don't eat Subway or if it's too expensive or what. I've been there a handful of times though since I've lived in spring valley and I've always liked their food and service so far.“
Customers` Favorites
“I normally love Culvers. It is the only fast food I eat. Today it was horrible. Fries were not fried properly. They were a gooey mess. My burger was not cooked in the middle. Threw it out and their food is not inexpensive. Waste of money and I'm still hungry. I will go back and if it isn't back to normal that will be my last time. Too bad. We have had a good relationship for many years.“
Customers` Favorites
“The crew and manager were so kind in helping me in trying to complete the hk/tmnt collection, even going out of their way when I explained i was collecting for a lil girl in Denmark who loves hk and sadly not as popular there like here . They went above and beyond and its greatly appreciated!
Update#
Thank you to Cody and Jessica for taking the time to look for the bts happy meal toys for me . This is why this location is my fave . The customer service is Fire!“
Customers` Favorites
“I love arbys, and this place is no exception. Service can be a little difficult sometimes, and you might have a hard time getting someone to help you behind the counter, as they tend to just walk past. Other than that, this place is pretty good.“
Customers` Favorites
“I stopped at this Subway while traveling, and it was a great experience. The staff was friendly, quick, and very attentive even during a busy time. My sandwich was fresh, well-prepared, and exactly how I wanted it. It’s always nice to find a clean and reliable place to eat when you’re on the road. I’ll definitely stop again on my next trip.“
Customers` Favorites
“Excellent gyro sandwich! Friendly service! 5 stars🤩“
“We all know jimmy John’s has great sandwiches but this location has the best employees as well! Our car broke down in the parking lot and they were more than accommodating, even to the point of offering assistance to help us get back on the road. 10/5 stars!!!! When you get the chance stop in to see Steve, Eric and Ian!!!“
Customers` Favorites
“This specific restaurant has stellar customer service. The manager of this establishment, a Ms. Victoria, went the extra mile to provide this consumer a satisfying experience. A welcoming attitude, good atmosphere, and very polite. Another Jersey Mike establishment in Bloomington, IL had failed to deliver a sandwich, even after receiving payment. But the manager at this location offered and proceeded to kindly replace the sandwich after hearing of this unfortunate incident, making up for the other locations' failure to deliver. This Peru location had no obligation to make up for another establishments' shortcoming, but these wonderful employees did. And that is going above and beyond. High praise and 10/10 stars. Knowing customer satisfaction is prioritized at this Peru, Illinois establishment, I endeavor to make it a place I frequent for a tasty and reliable sub.“
Customers` Favorites
“The gentleman that was working the drive thru today was very polite and friendly. This doesn't happen to much anymore so I wanted to give him a shout out and tell him thank you. A friendly customer service experience can make a person's day :)“
Customers` Favorites
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“Good quick place to get a good sandwich. Consistent quality with all other JJ.5 stars because it was as expected. Not that anyone has the expectation this is a Michelin Starred restaurant.
Vegetarian options: A couple of veggie sandwiches
Parking: Plenty of spots probably 20
Wheelchair accessibility: Wheel chair entrance.“