Head West Sub Stop
$ • Sandwich Shops, Salad, Soup
Hours:
530 East Capitol Avenue, Springfield
(217) 789-9101
About Head West Sub Stop
Customers' Favorites
Head West Sub Stop Reviews
Two of there managers sexually harassed and assaulted a young girl from Taylorville! She was fired for reporting it to the manager! You guys should be ashamed of yourself better get that checkbook out cause you’re going to pay!
Great until you have issues - ZERO customer service. The website's location selection is far too small, it's very easy to overlook, and you aren't asked to verify the location.
I placed an order online, and didn't realize until I got the text that the order was ready, that it had defaulted to the wrong location. I called to ask for a refund and the person on the phone has clearly had to deal with this issue a lot because she asked me not to get mad at her, but that once...read full review
They allowed Our Lords name to be taken in vain on a flier posted in their front window for Oktoberfest. I asked when I walked in ready to buy a sandwich if anyone can just post a flier?
The person I spoke with said , “Yes but it has to be approved by a manager and I happen to be one of the managers. I said. “Great! There is a poster in the window that offends Our Lords Name by using His Name in vaIn and it is offensive to me as well.” He replied,”it doesn’t bother...read full review
Ratings
Menu
Hours
| Monday | 10AM - 3PM |
| Tuesday | 10AM - 3PM |
| Wednesday | 10AM - 3PM |
| Thursday | 10AM - 3PM |
| Friday | 10AM - 3PM |
| Saturday | 10AM - 3PM |
| Sunday | Closed |
Head West Sub Stop is a popular sandwich shop in the area, known for its delicious sandwiches and soups. The Italian sandwich, featuring ham, pepperoni, homemade Italian dressing, lettuce, mayo, and tomato, is a customer favorite. The shop's brownies are also praised as being "oh my God delicious." However, some customers have noted issues with the sandwich-making process, such as putting the entire sandwich under the toaster instead of toasting the meat and cheese separately. Additionally, there have been concerns about declining customer service, with the shop refusing to make sandwiches close to closing time. Overall, Head West Sub Stop is a generally well-liked establishment, offering great food, but could improve in a few areas.