Red Lobster
$$ • Seafood, American
Hours:
2696 S Dirksen Pkwy, Springfield
(217) 529-6900
About Red Lobster
Customers' Favorites
Red Lobster Reviews
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Placed an order with the waitress over the phone, got there food wasn't ready. Waited 15min past the time, food was cold, no cutlery, nor ceasar dressing for my salad. Mgr. Dontrell didn't do anything
We went to the Springfield IL location around lunchtime This past Thursday and we both ordered the CYO feast. Unfortunately after waiting 20 minutes (not horrible for a restaurant that was fairly empty) we received two steaks which were ordered rare and medium rare but came to our table medium well and well and overcooked shrimp. Our server/bartender was awesome in between hiccups and made our drinks well and we got steaks remade Togo but it just wasn't the same as we haven't...read full review
Our food was terrible. Sent back and got a new Cajun chicken pasta and It wasn’t even grilled must have been fried. Food came with our salads and my husbands food was dry. We drove 2 hours to eat there and so disappointed. Won’t go back. We looked so forward to it.
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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Red Lobster is a seafood restaurant that offers fresh and well-cooked dishes. The waitstaff can be professional and polite, providing good service, as noted in recent reviews highlighting fantastic servers. However, there have been reports of long wait times for seating and food delivery, with some customers experiencing waits of nearly an hour. The portions may vary, with some meals having fewer items than expected. The restaurant also offers a never-ending bread service and a Caesar salad that is highly recommended. Birthday perks like complimentary ice cream are also available. Customers have found that the Red Lobster app can be informative, offering benefits like discounts and free biscuits for signing up. Despite some issues with food preparation, the management is acknowledged for their efforts to address problems during busy times, with servers striving to provide a positive experience even when faced with challenges.