Red Lobster
$$ • Seafood, American
Hours:
2696 S Dirksen Pkwy, Springfield
(217) 529-6900
About Red Lobster
Customers' Favorites
Red Lobster Reviews
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We arrived at 7:45pm for an 8:15 reservation. Got seated at 9:00pm. Finally left at 10:40pm without ever getting our food. This is beyond ridiculous. What is going on with whoever is running this place?
we went there saturday night was told 15 min wait then we heard the servers saying don’t seat anymore there servers either left or didn’t come in we went next door to smoky bones for the win !
Placed an order with the waitress over the phone, got there food wasn't ready. Waited 15min past the time, food was cold, no cutlery, nor ceasar dressing for my salad. Mgr. Dontrell didn't do anything
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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Red Lobster is a seafood restaurant that offers fresh and well-cooked dishes. The waitstaff can be professional and polite, providing good service, as noted in recent reviews highlighting fantastic servers. However, there have been reports of long wait times for seating and food delivery, with some customers experiencing waits of nearly an hour. The portions may vary, with some meals having fewer items than expected. The restaurant also offers a never-ending bread service and a Caesar salad that is highly recommended. Birthday perks like complimentary ice cream are also available. Customers have found that the Red Lobster app can be informative, offering benefits like discounts and free biscuits for signing up. Despite some issues with food preparation, the management is acknowledged for their efforts to address problems during busy times, with servers striving to provide a positive experience even when faced with challenges.