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“Definitely seemed understaffed. Only saw 3 people running the whole place. So that's why it got a three for atmosphere. We had a pretty big order and they got absolutely everything right except they forgot my Mexican pizza. But when I mentioned it to them they were happy to get me one.“
“"I recently visited the Taco Bell at 3025 W White Oaks Dr, Springfield, IL 62704, and was impressed by the experience. The food was hot, fresh, and served incredibly fast. The customer service was exceptional; every staff member was kind and attentive. I especially appreciate the manager, who is clearly dedicated to achieving great opportunities and works well with the team. He is fair and a hard worker. Highly recommend this location for a quick, delicious meal!"“
“We stopped to eat while we’re traveling and unfortunately forgot my purse hanged on the chair I sat on
After we left and drove about 25 mile I needed something from my purse but didn’t find it in the car . I remembered that I didn’t pick it up when we left
Went back and called on our way back
The nice young lady kept it for me until I pick it up
I really appreciate her and the working young guys at that time
Thank you very much for your honesty and being trustworthy“
“The food was good as always. I ordered unsweet tea, but got sweet tea. I didn't discover this until I got home. I live halfway across town, so I didn't bother taking it back. But I was stuck without a drink, as I'm a type 2 diabetic and can't have the sugar. It was on my receipt as unsweet tea. I wish they would pay more attention to what they're doing. This has happened before at this same Taco Bell location.“