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“Amazing experience here. Never have I ever been treated like a king, and I can die in peace now. They know what a perfect matcha is and I will never have a matcha drink like this again unless its specifically made by Om, Ava, Alex, and Priscilla. Thank you guys!“
“Inconsistent service. Some baristas are really great, some not so much. Very kind, good drinks. It may just be a matter of training and how much practice certain shifts get. Today, I did a mobile order for a drink with foam. I appreciate the wait to put it together until I get there. However, I did the mobile order because I was in a rush. Multiple baristas proceeded to ignore me for a couple minutes, so I started pouring my own drink. Then, I got some passive aggressive acknowledgment. It’s fine if you’re busy, just let me know if you intend to pour my drink or not. I didn’t get the pumpkin spice on top of my chai. It hasn’t been a great day overall for me, and this didn’t help.“