Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
700 N Milwaukee Ave Ste 140, Vernon Hills
(847) 573-8269
About Potbelly Sandwich Shop
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Potbelly Sandwich Shop Reviews
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Huge fail!!! Have given them 3 chances and each time it has been a fail. 1st time order wasn’t delivered and was supposedly given to a driver but didn’t arrive after an hour and a half wait. Finally they sent an employee with a replacement order that arrived after 2 hours. 2nd time order, no dressing on the farmhouse salad. 3rd time(tonight) ordered Steakhouse Beef sandwich and the farmhouse salad and when it arrived there was no dressing and no grilled chicken on it. I spent...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
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Potbelly offers a mix of experiences, from disappointing mac to enjoyable pastrami sandwiches. While the restaurant's tasty offerings like the pastrami sandwich can bring customers back, there have been concerns about service and order accuracy. Despite occasional mishaps like old food, slow service, and incorrect orders, the team works hard, even during busy times. Customers have noted that the staff manages to keep it together, delivering great sandwiches despite being stressed. However, some visitors have experienced issues with mobile orders and the restaurant being unprepared during lunch hours. With quirky signage and a few quirks like a broken door closer, Potbelly provides a generally pleasant dining experience, though some loyal customers are hoping for improvements.