Starbucks Coffee Company
$ • Coffee Shops
Hours:
271 W Townline Rd, Vernon Hills
(847) 918-0376
About Starbucks
Customers' Favorites
Starbucks Reviews
ABSruCKS. & lettin every body know it too.
I went here this afternoon with a pal on lunch from work, as I frequently do since it’s right across the street from my office. I always get good drinks and great service here. Today though, I have to review because of the cashier. While in the drive thru line, I was talking to my friend about how bad of a day I was having and ordered a venti hot coffee. My friend ordered a latte. When we got to the drive thru window, the sweet young lady working at the window let me pay for...read full review
Act Of Kindness
I went to the Vernon Hills Starbucks yesterday to pick up 10 gift cards for the wonderful nurses who took care of my husband @ Highland Park Hospital. I discussed my purchase with Lisa Nicole and she asked me why he was there. As soon as I told her, I was in tears. Without hesitation, she grabbed my hand, bowed her head, closed her eyes, and quietly said a prayer asking God to help him. Well, it definitely made me emotional that a stranger reacted with such...read full review
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
Starbucks Coffee Company is known for its friendly staff and great customer service, with many customers praising the employees for getting orders right the first time. One staff member, Miles, received special mention for her kindness and efficiency while handling a busy shift. However, some customers have reported slow service, even during non-peak hours, which can be frustrating. While the drinks like the pistachio latte are enjoyed, the atmosphere could benefit from more hospitality training to enhance the experience for new customers. The layout for mobile pick-up has also been criticized for making it awkward to retrieve orders. Overall, the restaurant has a lovely atmosphere and dedicated employees, but improvements in speed and service training could elevate the experience further.