Chicken Wings in Waterloo

“Will come back, if only for the pie lol.

First impression: We parked across the street due to pulling a trailer, like the vehicle near us. The parking lot was pretty full. Parking in front. Table available immediately. Ten tables for four, a single, and one for six. Covered for tables. Cute little Waterloo town historic photos on wall.

Menu is short, easy to read and understand, and laid out well; but plenty of variety. Priced right for the food and portions.

Food was served quickly and served at right temperature.

We ordered: Fried clam strips and sides of onion rings and coleslaw. He thought clam strips were tasty and liked them. I thought they were slightly on the dark side and a bit chewy. Onion rings have a crunchy breading and yellow onions are used. The coleslaw was a unique recipe; instead of mayonnaise, oil was used and pepper added. It was different than regular slaw and we found it really good. (I’m picky about slaw and cringe a little each time I try it someplace new.)
I ordered the Philly cheese steak and slaw. Got to say, perfect amount of meat with mozzarella shredded cheese, small diced onions green pepper and the bread was a treat. I needed mayo on it to moisten it up, and asked for a side of shredded cheese (of which they were very generous about), and voila ! it was an amazing sandwich.
For dessert we ordered cherry pie. It was fantastic. Crust tasted homemade, and though it had canned cherries(of course, a restaurant doesn’t have time to do otherwise!) you would never know it. It was made perfectly and had a sweet crumble topping. More please and thank you!

Service was friendly and she was a good waitress, however we were at lunchtime and she had seven tables. We realized she was busy and felt free to voice our needs, like refills etc. she was good, but couldn’t give 5 stars because she was the only waitress and it was a little too much for her to keep up with the tables AND cashiering.

It is rare I give five stars, so that says something. If you are near here or local, I recommend Family Kitchen.“

“Friends brought us here to eat. I don't know if I could find it again. But it would be worth it to try because we had a great dinner! Most of us got the special, which was pork chops, & that was very good. I want to mention the salad bar, though. I haven't seen a good salad bar in years. This was a great salad bar! It's priced either for a single trip or for a full meal. The single trip was prefect for me. And, if I remember correctly, they have all-you-can-eat fried chicken in Sundays. We might need to try to find that soon!“

“We ordered pizza tonight and some sides for future delivery. The driver was on time and very polite. He had called me to let me know they were out of one of the sodas I’d ordered. Since I didn’t pickup, he brought one of everything they had in stock to let me choose. I wish I would have asked his name. I hope he sees this. You obviously love your job. It’s not everyday that someone in customer service goes above and beyond the way you did. You’re amazing and your parents should be very proud of the kind young man they raised 💙“

“We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO! I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering. There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.“

“We just had the best delivery experience ever. Delivery was fast and the driver was super friendly, the food was HOT and the pizza, fries, breadsticks and wings were all delicious! We have had not so great food and service in the past, but this time it was awesome.“