Steak 'n Shake

$ • Burgers, American

Hours:
1870 Memorial Ln, Wood River
(618) 259-0708

About Steak 'n Shake

Steak 'n Shake offers a casual dining experience, with some locations serving better quality food than others. The food can sometimes be greasy, such as the chili mac and Frisco melt, and orders may occasionally be inaccurate, like receiving onions on a burger when none were requested. Service varies; at times it can feel impersonal with kiosk ordering and unfriendly staff, but recent reviews mention friendly employees and prompt service through the drive-thru. Parking is plentiful, and wheelchair accessibility is available. While the restaurant's quality and service have declined from its former reputation as a Midwest staple, recent improvements have been noted under new ownership, with hot food and correct orders at the drive-thru. However, some reviews indicate that the place has become more of a shake place and has experienced setbacks, emphasizing the need for consistent quality to maintain its reputation. Overall, Steak 'n Shake remains a place with good prices and accessible parking, but its experience can vary significantly depending on the location and management.

Customers' Favorites

Steak 'n Shake Reviews

2.3
159 ratings
Restaurantji Rating
5
22%
4
11%
3
4%
2
11%
1
52%
Food
2.8
Atmosphere
2.7
Service
2.4

Share your opinion about Steak 'n Shake

Restaurantji Rating

The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review

This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.

 Steak ‘n Shake is a disgusting company and hopefully will join The Rapist in the toilet of life soon.

Also, the food is gross. The two times I’ve tried it, I felt I was eating dog food formed into the shape of a patty. The meat has a strange texture. Not sure it’s truly beef.
🤷‍♀️

Read All Reviews(159)

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM
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