Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

This Starbucks is located at the IMU and is a great addition to the campus. The atmosphere is really nice, with plenty of seating and a full Starbucks menu. Customer service is pretty good, and the staff works efficiently to get orders out quickly. Drinks are always delicious. However, recent problems have been with food. Multiple orders have had missing items from the same station, with sandwiches made incorrectly or forgotten. One customer waited 20-25 minutes for a missing sandwich. Some staff need more training. A minor inconvenience is that this location does not take payment or points from the Starbucks app, requiring a credit card instead.

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Starbucks Reviews

2.6
67 ratings
5
14%
4
14%
3
7%
2
7%
1
58%
Food
3.5
Atmosphere
3.2
Service
3.1

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Most of the time this Starbucks is really great. Customer service is pretty good, and aside from the loud music the atmosphere is really nice. My main problems recently have been with food. The last three times I’ve gone, I’ve either had an item made incorrectly or they forgot it until I asked. Today I ordered ahead and got two identical sandwiches, and it was supposed to be ready when I got to campus. When I arrived, everything else was made except for one sandwich. Whoever...read full review
I had to repeat my order three times because the barista couldn't hear me over the loud music they always play. I was speaking at a very normal volume. Turn it downnnnn.
The slowest Starbucks service I’ve experienced.

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Hours

Monday 7:30AM - 9PM
Tuesday 7:30AM - 9PM
Wednesday 7:30AM - 9PM
Thursday 7:30AM - 9PM
Friday 7:30AM - 9PM
Saturday 8AM - 6PM
Sunday 8AM - 6PM
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