A&W Restaurant
CLOSED$ •
381 Indian Boundary Rd, Chesterton
A&W Reviews
On 10/15/2020 3:13pm I stopped by for a plain cheese burger. Not good.The burger was thin, dry, luke warm and way over cooked. Im guessing it was sitting around for awhile.The bun was way too big for the tiny burger.The cheese, however I did like.On a scale from 1 to 10. I give it a 2.3 because of the cheese. I should have taken it back and asked for my money back. Its sad to see the lack of effort they put into the cheese burger.
The food was fine, got the order correct but the person helping at the drive thru was not wearing a mask or gloves. If they dont require these in the midst of this pandemic we are still facing, we will not be returning. There plenty of other options in the immediate area that take the health and safety of their customers seriously.
Ratings
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This place has the worst customer service I have ever received. Went mid day, no one in the lobby no one in the drive thru and still took Natasha who was working the counter 10 minutes to acknowledge us to take our order. She acted as if we were inconveniencing her by ordering food. To think we were spending quite a bit of money here, her demeanor and attitude caused us to walk out and cancel our order. Which wouldn't have been right because she wasn't listening.