Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
10715 Broadway, Crown Point
(219) 663-5453
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Oh Chipotle how I love your food, but your lack of customer service today is so disappointing! I received confirmation and receipt of my PAID order to be picked up at your Crown Point location today. My meal was not on the shelf and when the confirmation was presented to the employee I was told they had no record and could not help me with a meal or refund. After leaving I tried calling the store multiple times and couldn’t get through to a live person. I then sent an email...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a restaurant that offers fast service and tasty food. Customers have praised the quick-moving lines and friendly crew. However, recent feedback highlights issues with cleanliness and food quality. Some customers expressed disappointment with too much rice in their meals, and others noted that the steak was tough and chewy. A few reviews mentioned that the food was cold and messy, leading to an overall negative experience. Additionally, the lobby area has been reported as unclean, with some customers needing to request table cleaning multiple times. The "Chipotlane" drive-up pick-up window has been noted for its unclear instructions for customers. Despite these drawbacks, many still appreciate the convenient location and the fresh food, with some expressing a desire to become repeat customers.