Pizza Hut

$ • Pizza, Chicken Wings

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About Pizza Hut

Pizza Hut provides a mixed experience for its customers. On the one hand, the staff is friendly and professional, ensuring a smooth and efficient service even during busy periods. On the other hand, some customers have experienced inconsistencies with the restaurant's app and website, which can be frustrating when ordering online. Additionally, some toppings have been discontinued, including meatballs, which has disappointed loyal customers. Furthermore, some orders have been received with missing toppings or skimpy portions, leading to a decline in customer satisfaction. However, the staff at certain locations, such as the one on West State in Fort Wayne, have been known to provide excellent customer service, going above and beyond to rectify mistakes and ensure customer satisfaction. Overall, Pizza Hut can be a reliable option for pizza lovers, but some customers may need to be patient and flexible when ordering.

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Pizza Hut Reviews

3.8
212 ratings
5
55%
4
11%
3
9%
2
4%
1
21%
Food
3.9
Atmosphere
3.7
Service
3.9

Share your opinion about Pizza Hut

Great food and customer service
Southgate Pizza Hut, Manager- Lorne (I think?)...I ordered online and thought I ordered wings with my pizza. Long story short, my order was not right. When I called, the manager listened, explained that this happens often, and suggested I always use the app over the website. On top of that, he offered to send the wings anyway, even though I only *thought* I ordered them. He didn't have to do that. 😊
Grabbed some pizza from Pizza Hut recently and it was pretty good. The pizza came out hot, the crust had a nice texture, and there was a good amount of cheese on it. I also liked that everything tasted fresh and not overly greasy. The staff was friendly and got my order together without any issues. Nothing fancy, just a good easy meal when you’re in the mood for pizza. I’d order from here again for sure. The whole experience was simple and hassle free, which is honestly...read full review

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 12AM
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