Steak 'n Shake
$ • Burgers, Fast Food
Hours:
4025 Elkhart Rd, Goshen
(574) 875-5372
About Steak 'n Shake
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Steak 'n Shake Reviews
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We ordered online through the app. When we got there, despite the fact we had our receipt showing we paid and it was the correct location, they said they didn’t have our order and there was nothing they could do. The manager was absolutely no help at all. We were charged and received no food. Manager was unhelpful and unfriendly.
Dining room was closed for renovation but the drive thru was a tasty substitute. Food and drinks were exceptionally delicious. Whoever was working February 28,2022 around 6:30 pm at the Goshen,Indiana location you guys did an amazing job!! 😋
We placed an order for curbside service on Sunday evening. When we went to pick up our odder we parked in a curbside parking space and called the number on the sign. They told us that they had no one to bring us our food because they were short staffed and asked us to go through a very long drive through. We sat in line for a bit and then left without our food. Horrible service!
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
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Steak 'n Shake offers great food with fast and fresh preparation. The staff provides good and quick service, especially at the drive-thru, which remains a popular and kid-friendly option. The restaurant is open late, making it a convenient choice for late-night meals. Recent reviews highlight the fast and friendly service, with staff being personable and making customers feel welcome. Customers also appreciate the smooth kiosk ordering process, which is a change from the traditional dine-in experience. The food and milkshakes are consistently praised for their quality. However, some customers have noted issues with dine-in service, including waiting longer than expected and concerns about food handling, such as a lack of greeting and improper hygiene practices by staff. Promotions like free shakes for completing surveys are occasionally available, so customers are encouraged to check receipts for details. Overall, Steak 'n Shake continues to be a reliable spot for quick, tasty meals.