“I’ve been to several different locations between IL and IN, and this location is the only one that makes my coffee correctly. It doesn’t matter if I use the app or not, my coffee tastes great! If I go to another location, and use the app, my coffee is terrible. If I don’t use the app, at any other location, it’s guaranteed to be terrible. I guess the other locations have different definitions of extra sugar, or they measure it differently. The people that work at this location are extremely nice too. I forgot my wallet once, panicked, and told them that I’d be right back. When I came back, I was told that I didn’t have to do that, and I could’ve paid them the next time. You don’t find that at many businesses nowadays.“
“This used to be the worst Dunkin in Hammond, Now they are the best! They have made a complete turn around from 4 years ago! The only problem is their drive through, people constantly block traffic sitting in the drive thru and I saw a fight a month ago between 2 people trying to enter the drive thru from 2 different ways.“
“The sausage croissant was okay but this is concerning honesty. I drove off without my receipt or my change $17. I called them and they told me they saw that and I went back and they gave me back my money. People don't do that in today's world and you don't even have a receipt. That's honesty. I was used to it back in the '60s and '70s but not today. Just want to give him their props for that. I will be a customer of theirs from now on and as I said the food was okay too“
“I went to this dunkin two days ago and when I went in, I accidentally spilled my coffee and I offered to pay for a new one they insisted on giving me the coffee on the house. I love how this dunkin is always going above and beyond for their customers. best dunkin in hammond !“