Donatos Pizza
$ • Pizza, Salad
Hours:
5620 Crawfordsville Road Suite AA, Indianapolis
(317) 487-2880
About Donatos Pizza
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Donatos Pizza Reviews
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My order is always accurate. Food is fresh. I particularly love their salads. Cauliflower crust and planted based sausage are great. Workers are friendly and efficient.
Pizza is consistently late for deliveries. They deliver about 30 min to an hour late. If you call and ask about your delivery you’re literally just told “It’s on it’s way” before they even know who is calling then they abruptly hang up before you can say anything. Horrible service, horrible employees.
The shift manager David needs to be retrained. He doesn’t listen to his employees and is extremely rude to customers. Yesterday he messed up my daughters food and when I took it back to have it corrected he looked at his phone the entire time and walked away while I was mid-sentence. He is the reason our Sunday night pizza night business will be moved to another pizza place.
When I called today and asked to speak with a GM or anyone above him, he stated they do not have...read full review
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
Donatos Pizza offers a wide range of menu options, including pizza, wings, subs, salads, and sides like breadsticks. The restaurant is noted for being very clean and has adequate seating along with a party room, making it suitable for large birthday parties. Timely delivery is provided, and the driver is described as excellent, professional, and courteous. The food is reported to be correct, hot, and delicious, with the option to request a well-done bake. Customers have noted the availability of vegetarian and gluten-free items on the menu. The restaurant is also wheelchair accessible. Overall, Donatos Pizza is regarded as a kid-friendly establishment with a helpful and friendly staff. However, there have been concerns about the nighttime manager, who has been described as disrespectful and unprofessional. In contrast, the daytime manager, Rose, is praised for being extremely helpful and professional. Despite the issues during evening hours, the pizza remains highly loved by customers.