Steak 'n Shake
$ • Burgers, American
Hours:
5827 E 71st St, Indianapolis
(317) 849-3577
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Worst Steak N’ Shake my family has ever been too. The order was wrong. They brought food to our table at different times. Forgot half our order. The waitress brought no refills. The employees wore no gloves or hairnets. The waitress reeked of marijuana. Our shakes was not brought to our table until 30 minutes after we was done eating. Worst customer service and nastiest place we have been too. DO NOT EAT AT THIS ESTABLISHMENT!!!! 🚫🚫🚫🚫
Well typically the drive thru takes forever (more understaffed than staff itself) but tonight went to counter to put Carry our order in since drive thru was backed up. Sat there for 10 mins and not 1 person said 1 word to me. They came by register and ignored me. How about a simple “someone will be right with you”
Haven’t had issues w other steak n shakes in the city
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake offers fresh and hot food at affordable prices, including $4.44 deals that are filling. The restaurant has experienced many changes over the years. While it once faced declines in customer service and quality, recent efforts have improved the experience. The location is now simple, with kiosk ordering and no waitstaff, which has changed its appeal for some. Despite this, the fries remain the same and are still quite good. The drive-thru moves quickly, and staff are friendly and helpful. Customers can expect their orders to be served fast and accurately, and large drinks are genuinely large. The food, such as the double steakburger, is good, though it may taste a bit different than in the past. Although the days of $4 meals are gone, meals here still cost under $10, which is a good value. The location has a history of ups and downs, but currently, it provides a clean environment, friendly service, and quality food, making it a decent choice for those seeking a quick and affordable meal.