Subway

5535 N Keystone Ave, Indianapolis
(463) 209-0373

Recent Reviews

Chris Andrews

Nope. Just no. Guess it changed hands. The lady before me had to repeatedly correct the person dressing her sandwich. Then, I asked for extra bacon for my footlong BLT, this guy sets down barely enough for a 6 in. I am not the type to get loud, but I protested, told them they can keep their sandwiches. They tried to explain it away, but I've this experience other places.I would say stay away. Go somewhere else.

THE EHMER FILES

OK, so I had coupons and went to 3 other locations, and no one would take our coupons. This subway did and they were very fast and friendly. This was a good Subway.

Atmosphere: 5

Food: 5

Service: 5

Kameron Tardy

We just ordered our food to go and my boyfriend went to pick it up. This was the best footlong i’ve had from any subway in long long time, including from this location! Whoever was working a 3-4 today, february 12th was really working. Thank you.

Atmosphere: 4

Food: 5

Service: 5

max h.

Absolutely terrible customer service, hopefully someday they make a terrible sandwich for the wrong person and get what they deserve. Dude at the register doesn't know his "your welcomes" and "thank you's" and the guy making my sandwich can't hear for shit, all I said was a little more mayo and he wants to be smart and squirt half a pound on my sandwich and grin like a prick

K Llo

Very nice staff made the food very efficient and very

Atmosphere: 4

Food: 4

Service: 4

Debra Trice

I used to go to this subway but the people and service has changed. They put up barriers where you cannot watch them put the meat on your sandwich. This is actually what makes subway! So I am not sure what kind of meat they are putting on my sandwich! I dont know if its old or not! After seeing what happened with Jordans I do not trust this location anymore. I need to find a new location where "familiar faces" are serving my food. Why do you have to hide the meat if nothing is wrong with it?? The guy acted like he was annoyed that i shifted position so i could watch him from a different angle. I left without any food! Need to find a different subway!

Debbie Footman Williams

The best.We love them!!!!!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Martinez

I generally enjoy Subway, but recently the customer service (across the board) and the online experience has brought me to this. I placed an order online, was readily charged, but couldn't access my order. I tried to contact Subway customer service but lo and behold, nowhere to be found! Just redirected to website time and time again. The place I usually go does a good job so this isn't a reflection of them, but Subway as a whole and it's online platform. Website and app were also incredibly slow. Buyer beware, visit in-store if you must.

Atmosphere: 2

Food: 3

Service: 2

Jordi Tello

Rude employees went to the drive thru waited like a dummy for 5 mins and nothing pulled up to the drive thru window and I see some dude in the back eating a foot long and customers at the front terrible customer service never coming back might as well not have a drive thru place was super dead.

Atmosphere: 1

Food: 1

Service: 1

Bruce F.

Subway's attempt at upping their "deli game" by offering freshly sliced meats did not disappoint. I ordered the six inch Beast (#30): pepperoni, salami, turkey, ham, roast beef, double provolone cheese, lettuce, tomatoes, red onion and black olives. They top it with an MVP Vinaigrette. This sandwich definitely lived up to its namesake in that it is full of meat. I opted oil and vinegar instead of the mvp vinaigrette. This definitely didn't feel like a traditional subway sandwich. The only drawback is the price, 9.00 for the six inch. If you're in the mood for a good deli sandwich check out their deli options.

Life with Jasmine Ne’shelle

I placed an order on the app for two toasted subs. I pick up the subs and I’m checking them they were both cold as ever. Not even put in the toaster.. disappointing.

Atmosphere: 1

Food: 1

Service: 2

Derrick J.

Subway employee argued with me and my doordasher. He never gave my doordasher my food. I had to contact DoorDash support to have my order canceled. I never received my food that he claimed to have given to someone else. Sounds like an error on his part, no? Just an absolute joke all because of a sandwich. You couldn't have made another one? That would've been customer service, correcting a mistake. Get real.

Ree M.

Great place, polite people, professional service and they wash their hands and put gloves on , food is fresh and good ??

Atmosphere: 5

Food: 4

Service: 5

Paula York Livers Malone

Some of the Subways are slow when ordering over app. Please put napkins in bag.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Oven Roasted Turkey, The Ultimate B M T, Subway Club

ejoycem2016

Extraordinarily rude employee, Hispanic, her comments were bordering along on abusive. The owner had to have known her personality. I will not be going there again.

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