Popeyes Louisiana Kitchen
$ • Fast Food, Chicken Wings
Hours:
3836 South St, Lafayette
(765) 297-0256
About Popeyes Louisiana Kitchen
Customers' Favorites
Popeyes Louisiana Kitchen Reviews
Went to the Popeyes on 26 in Lafayette. It was not busy. I was really disappointed. Pulled up to first window no one was there. Then a man yelled at me to come back to first window after I pulled up to second window. He gave me my bag of food. Slammed window. I didn’t get my drink. I had to honk my horn to get help. My sandwich was pretty much thrown together. No napkins in bag. I think there is a reason this place is not busy.
We placed our order at 7:16pm (per the receipt) and didn’t receive our order until 7:58pm AFTER my husband left the drive thru and had to go inside to retrieve our food. The drive thru line wasn’t even all that busy. Not all chicken fingers were cooked through and we had to discard several to avoid eating raw chicken.
Update: Following this meal, our oldest son and husband experienced what appeared to be food poisoning. Tried going to urgent care and ER for confirmation...read full review
Please don’t support this Popeyes. They treat their employees horribly and allow employees who have been caught with weed in the bathroom, caught having sex in the bathroom, and caught choking another coworker to continue working there while firing many others for no reason other than to save on labor. Making the restaurant short staffed on purpose to save money, which in turn results in bad service.
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 11PM |
Popeyes Louisiana Kitchen is a restaurant that has received mixed reviews, but this particular location in Lafayette is a pleasant surprise. It is known for its fast service, hot and fresh food, and ample seating. While the main dining area can be quite noisy, there is a quieter side aisle area that is perfect for a more peaceful dining experience. Despite some negative reviews, this Popeyes location is clean, and the employees are kind and cheerful. The fried chicken is widely praised as the best fast food fried chicken around, with many customers loving the spicy thighs.
However, there have been some issues reported by customers regarding service. Some experienced problems with their orders, like missing items and unresponsive customer service. A family meal was noted to have an uneven distribution of chicken pieces, which left some customers feeling disappointed. Despite these concerns, the restaurant remains very kid-friendly, making it a great option for families. Customers appreciate that the food is fresh, which may require a little wait, and enjoy pairing items like Red Beans & Rice and biscuits with honey. Overall, this Popeyes location stands out for its excellent service and quality food, with employees who handle challenging situations with professionalism.