Customers` Favorites
Customers` Favorites
“The experience was crappy went through the drive-through they messed up our order and then because they didn’t give us a receipt they were not replace our food“
Customers` Favorites
“Got two burgers wrong, got two new ones, he said keep the wrong ones. That’s good service. 8/29/25 we eat here every week but today was the worse meal ever. Burger old, just warm, fries same. Today 9/6/25 waited 15 minutes inside and left. Boy was just talking to someone then just stood there without saying a word to us.“
Customers` Favorites
“Bad experience this past weekend between the app not working and getting a messed up order! Apparently the manager Zach is a stand up guy! He reached out privately to offer a free pizza. We will try again! In the past we’ve had good service!“
Customers` Favorites
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“Downloaded the Wendy’s app in hopes making the ordering process faster, as I was running late for my son‘s nap time. Unfortunately, the delivery app used my location and somehow I ended up ordering in another state. I didn’t catch this until I was already at the restaurant and we could not find my order in the system. My order had disappeared from the Wendy’s app, and I was having difficulty canceling my order and re-ordering. The management team went above and beyond. They went ahead and made my food and gave it to me, despite me not having paid or ordered at the right location. They gave me the resources to cancel my order and refund my money at another time. So thankful for the caring individuals who helped me today! Wish I could’ve caught names to give a proper thanks. Food was great, as you would expect any Wendy’s establishment to be. Highly recommend if you are stopping through the Mitchell area!🙂“