Starbucks Coffee Company

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About Starbucks

Starbucks Coffee Company on State Street in New Albany is known for its friendly and efficient service. Customers often appreciate the quick and accurate order fulfillment, even during busy hours. The staff are generally described as kind, caring, and attentive, with some customers noting the small but meaningful touches like notes on cups that say “stay strong” and “enjoy,” which can brighten a customer's day. Several reviews highlight exceptional customer service, with one barista named Shawn receiving high praise for resolving an issue quickly and going above and beyond, even refusing a tip to show their dedication. The team’s kindness extends beyond just making drinks; they are described as working hard, paying attention to details, and providing a welcoming atmosphere. The location is accessible for wheelchair users and kid-friendly, making it a convenient spot for various customers. While some mention corporate-style pleasantries, overall, the staff’s genuine friendliness and great service stand out. Customers appreciate the cleanliness, the quality of products, and the positive attitude of the employees, recognizing their efforts and kindness.