Starbucks Coffee Company
$ • Coffee Shops
Hours:
2220 State St, New Albany
(812) 949-2602
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This is my favorite Starbucks!
30 minutes for a mobile order. Ludicrous.
I am not one to go out of my way to write a review but this is just beyond terrible customer service! Standing here and ordered my drink about 10 minutes ago, watched the barista Ethan chat with his friend across the counter while making one drink in that entire time. He then picks up my cup to start it and sets it back down to now make his friend a special drink (who did not pay) as she walks him through the concoction. Finally he gets to my drink and goes ugh Nicole and that’s...read full review
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in New Albany Also Viewed
Starbucks Coffee Company on State Street in New Albany is known for its friendly and efficient service. Customers often appreciate the quick and accurate order fulfillment, even during busy hours. The staff are generally described as kind, caring, and attentive, with some customers noting the small but meaningful touches like notes on cups that say “stay strong” and “enjoy,” which can brighten a customer's day. Several reviews highlight exceptional customer service, with one barista named Shawn receiving high praise for resolving an issue quickly and going above and beyond, even refusing a tip to show their dedication. The team’s kindness extends beyond just making drinks; they are described as working hard, paying attention to details, and providing a welcoming atmosphere. The location is accessible for wheelchair users and kid-friendly, making it a convenient spot for various customers. While some mention corporate-style pleasantries, overall, the staff’s genuine friendliness and great service stand out. Customers appreciate the cleanliness, the quality of products, and the positive attitude of the employees, recognizing their efforts and kindness.