Starbucks Coffee Company
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Customers' Favorites
Vanilla Bean Crème Frappuccino Blended Crème
Vanilla Biscotti with Almonds
Bacon Sausage & Egg Wrap
Strawberry Frappuccino
Featured Blonde Roast
Sausage Cheddar
Cotton Candy
Starbucks Reviews
230 ratings
Share your opinion about Starbucks Coffee Company
This is my favorite Starbucks!
Good place ! Had what I was looking for and super friendly this morning
Funny review, but my car actually broke down in the drive-thru, forcing them to temporarily shut down all drive-thru ordering and pickups. Despite the chaos, the employees were SO kind! They offered us water and invited us to sit inside while we waited for a tow truck. Eventually, we managed to get the car moved. The staff here is incredibly sweet—highly recommend!
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company on State Street in New Albany is known for its friendly and efficient service. Customers often appreciate the quick and accurate order fulfillment, even during busy hours. The staff are generally described as kind, caring, and attentive, with some customers noting the small but meaningful touches like notes on cups that say “stay strong” and “enjoy,” which can brighten a customer's day. Several reviews highlight exceptional customer service, with one barista named Shawn receiving high praise for resolving an issue quickly and going above and beyond, even refusing a tip to show their dedication. The team’s kindness extends beyond just making drinks; they are described as working hard, paying attention to details, and providing a welcoming atmosphere. The location is accessible for wheelchair users and kid-friendly, making it a convenient spot for various customers. While some mention corporate-style pleasantries, overall, the staff’s genuine friendliness and great service stand out. Customers appreciate the cleanliness, the quality of products, and the positive attitude of the employees, recognizing their efforts and kindness.