McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Double Quarter Pounder with Cheese
Carmeal Frappe and Cherry Pie
Quarter Pounder Hamburger
Hamburger Happy Meal
Biscuits and Gravy
Breakfast Sandwich
World Famous Fries
McDonald's Big Mac
Chicken Mcnuggets
Sausage Mcgriddles
McDonald's Reviews
338 ratings
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there current manager is stuck up and they're talking about the customers in Spanish thinking nobody can understand them. the only thing they got right was the cup size in the meal. then when the app wasn't working she wouldn't give me the correct price like the other staff and managers always do. so whoever works mornings on Sundays. Fire that whole shift besides the old lady in the back. she's the only one doing things right. while I was there, 4 others showed up with issues...read full review
I went to the location on State Street in New Albany, IN, and i had an issue with my order. The manager name Jennifer was awesome. She took care of the situation and made me feel like a very appreciative customer.
Fast service great food.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a fast-food restaurant that offers a variety of meals and snacks. Recently, the restaurant has become more of a drive-thru only place, with limited options for dine-in. Customers now often order through the kiosk and sit where the kids play area used to be. While some staff members are friendly, others have been criticized for being rude, especially at the drive-thru window. There have been complaints about meals not being prepared properly, such as the Filet O Fish sandwich not being centered on the bun, which can cause messes with tartar sauce and melted cheese. Some customers have experienced issues with incorrect sauces and condiments, and meals not always being made to order. Communication has also been a concern, with some staff speaking only in Spanish without translating for customers. Despite these problems, there are still staff members who provide good service. Parking by the drive-thru line is discouraged, and the atmosphere has changed, with the fun and lively environment replaced by a more utilitarian setup. The restaurant still offers Happy Meals with toys, but the overall experience varies.