Jack's Donuts in New Castle In.
$ • Donuts
Hours:
2410 S 14th St, New Castle
(765) 529-2956
About Jack's Donuts in New Castle In.
Customers' Favorites
Recent Reviews
My mom wanted a “chocolate elephant trunk” for Mother’s Day but I live in TN so the manager Alicia helped make it happen. Now my mom and the residents and staff at her nursing home have yummy treats!
Terrible customer service - employees were making faces at us after locking door and turning off open sign 20 minutes before they were closed. Hours of operations aren’t truthful and employees are rude and incredibly unprofessional (almost childish). Will not be returning
When the new owners took over the place, I usually go there in the late afternoon/evening to get a dozen, majority of the time they had a good variety. The last 5 times I went (5 weeks), they were out of everything almost. They need to start making more Donuts ! Im getting really annoyed and tired of going there not having my favorites!
Menu
Hours
| Monday | 5AM - 8:30PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Jack's Donuts in New Castle, IN, has been a beloved spot for many years, offering delicious donuts and a warm, family-friendly atmosphere. The donuts, including favorites like Jack's dozen and donut holes, are consistently enjoyed for their freshness and great taste. The shop is on ground level, making it accessible for all, and provides toys for kids, making it a kid-friendly place. Visitors appreciate the reasonable prices and the friendly service. One notable story highlights the kindness of the staff, especially the manager, who personally delivered a specialty “chocolate elephant trunk” for Mother’s Day to a customer’s mom in a nursing home, spreading happiness to residents and staff alike. Many long-time customers have fond memories of visiting since childhood, and some travel from other states to enjoy Jack’s donuts. Overall, Jack's Donuts is seen as a sweet tradition for locals and visitors, offering tasty treats and caring service that create lasting memories.