Coffee Shops in Salem

“I hope the manager reads this. I have previously given a 5 in past and don't want to hurt your reviews but something is going on. I used to come to your location 10-15 times a month and now go to McDonald's. Why you ask? The last 3-4 times your coffee had been luke warm. No one wants a barely warm coffee and it used to not be like this. Hot coffee . Hot Latte. Please fix this.“

“Wonderful service! We had a food mixup, half of our food was in the wrong bag; however, when we brought up the mixup they were quick to fix it, replace our food that was correct but had gone cold, and even threw in an extra fry and a few sweet treats. They went above and beyond to make up for the small mistake! One act of kindness goes a long way! Thank you!“