“I pick up here almost every single night when I DoorDash and the closing staff is just awesome everytime. There are a few of them that always greet and talk to me, and even have gave me a free drink for dashing for them. Overall just great service and staff, my favorite wingstop in south bend.“
“Our food got mixed up some how in between bagging it first when handed off and they asked for it back to place more items in.
We called and a young gentleman who was very new was kind and asked me to wait for someone to give me clarification on how to handle the situation.
I want these workers to know I appreciate their patience, calmness and understanding.
We brought it back, this being about 30 minutes because 15 minutes drive home, 15 minutes to drive back and (told to bring bag back up).
Manager (possibly on duty not sure if he was the manager) seemed like he didn’t want to replace order, but he did.
I don’t like bringing food back, or complaining. It’s not who I am nor do I enjoy bringing things to people’s attention.
I give 4 stars- I appreciate you replacing the order not just the missing items. I never in any way want to be an inconvenience or seem like a swindler because IM NOT.
Your staff- kind, polite and helpful.
I just wanted to come back and say thank you.“