Popeyes Louisiana Kitchen

6330 Troost Ave, Kansas City
(816) 444-0223

Recent Reviews

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Alice Madry

The girl at the window was HORRIBLE. Her attitude was terrible. No thank you, just a bad attitude. Did I mention she had a bad attitude. On the app I asked for hot sauce, sprinkles, jelly, etc., nothing and when I asked for the items it was like I offended her. I received a handful of sticky condiments. The absolute worst!

Recommended dishes: Chicken Wings, Cajun Fries, Mashed Potatoes with Cajun Gravy, 24 Wing Group Pack

Beverly Morris

Got the two can done and it was yummy, and folks were really nice.

Atmosphere: 5

Food: 5

Service: 5

Rakesh Pai

The outlet was almost closing they were short staffed but still the staff were on it and super nice

Ms Bossy

Lovely.

Atmosphere: 5

Food: 5

Service: 5

mary parker

Host taker 20163 Name given ANNY(cross on left side of neck, just incase he gave incorrect name)
WORST EMPLOYEE EVER
(162) time 8:11PM
Web Order 8:13PM (I was told that I had to go on line to purchase 99cent gravy, instead of making purchase in restaurant)...

Service: 1

Jenifer Copeland

Everytime i order the classic chicken sandwich i ask for the chicken to be fresh. When i open it up to eat it, it is always old. I can not leave work again to tell them so i try to call & the phone never gets answered.

V Vieger

I love the spice because it tastes real nice

Atmosphere: 5

Food: 5

Service: 5

kimberly carrington-fields

Good place, clean and service was quick

David Stewart

I stopped in today in the lobby and it was well worth to visit!! Azael took my order within a minute of me being there,but not rushing!! My food was ready within 5 minutes with everything I had ordered correct and it was hot and fresh!! The person who took my order made conversations as they weren't busy!! I talked to a really nice lady up there who also helped too but I didn't get her name.... I can see everyone on the crew working and looked like they were happy to be there which always makes for a great experience!! Thankyall for making my visit memorable keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Cheri Runk

Super busy and long line lots of waiting.....

Atmosphere: 2

Food: 4

Service: 4

Edward Parker

Maybe I went on a bad day but I have not experienced this level of employee dissatisfaction in a long time. No one there wanted to be there and it showed. What I ordered was not even close to what I got. Ordered 12 pieces of chicken half and half spicy and no wings. Got no spicy chicken and 5 wings. I ordered mac and cheese but got potatoes and gravy instead. I wanted sauce for the fried pickels. No, too much trouble, I got no sauce. The fries were the only item that they got right. I hate to think what they may have done to the food before I got it. Too many chicken places to deal with this crap, never again.

Food: 2

Service: 1

Nettie Amrine

The food was on point!!

Atmosphere: 5

Food: 5

Service: 5

Rosemary Wiggins

Food is fine as always the issue how do you tell someone to wait 15 minutes for food then forget about them as multiple customers walk out with food. I then had to go in where they tried to tell me I was gonna have to wait another 15 minutes because THEY forgot me!!!! Never again!

Atmosphere: 1

Food: 4

Service: 1

Jimmy D

Ordered a combo meal. The menu said it came with a biscuit. When the guy at the window handed me my food, I asked if there was a biscuit in it. He said yes. I got home and opened it, and no biscuit. This isn't the first time they forgot my biscuit either. Always double check your order, apparently their staff will lie to your face to keep their drive-through times down.

Trendy Lyrik

This location is better than the Prospect location, but I won’t be returning. The establishment needs to enforce proper glove use—I saw an employee handling biscuits without gloves, which is unacceptable.

Recommended dishes: Spicy Chicken Fries Red Beans \u0026 Rice Biscuit, Fried Shrimp

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