Wendy's
$ • Fast Food, Burgers
Hours:
523 W 23rd St, Lawrence
(785) 842-9711
About Wendy's
Customers' Favorites
Wendy's Reviews
Today was the worst Wendy's order I've ever had! The Baconator barely had any bacon on it. The nuggets were we soggy. Absolutely horrible!
Rude staff with no idea how to operate their mobile app. Two employees blamed me because I didn’t select “drive thru”...it never offered the option to select that but regardless, the customer’s always wrong?!Unbelievable. Pretty sure they took that option off the app due to COVID, but you rocket scientists knew that already, right? Then I was told to park and they never brought out our food. I went to get it and was told it takes 12 minutes to cook a chicken sandwich....read full review
Ratings
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | 8AM - 12AM |
Wendy's is a fast-food restaurant known for its friendly and informative staff. The employees are professional and enjoy their work, providing excellent customer service. Vegetarian options are available, with salads being a popular choice for those opting out of meat. Customers appreciate the courteous attitude of the entire staff, including the Manager. However, there have been some issues, such as incorrect orders at the drive-thru and cold food. One customer mentioned ordering a Double Big Bacon classic combo but receiving a single cheeseburger instead. While the food is generally good, there have been complaints about the cleanliness and upkeep, particularly after snow events, which affected parking and accessibility. Despite these concerns, many customers still find the food to be cheap and delicious. Overall, Wendy's offers good food and a pleasant dining experience, although there are areas that need improvement.