3.5
Good
151 Reviews
1150 Westloop Place, Manhattan
Customers’ favorites
- Side of Fries with Side of Curry Ketchup and Garlic Aioli for
- Bread Pudding with Whiskey Sauce
- Soft Pretzels with Beer Cheese
- 3 Cheese and Herb Crazy Puffs
“I ordered on my app and went to pick up last night, 12/9/22 around 6pm from your location in Manhattan, KS, (66502). When I arrived, my order wasn't ready and there was a backed up line of customers who were also being made to wait because their orders weren't ready. It was explained that there was an unexpected unusually large order ahead of mine and that they were running behind. I am writing because the woman running the front counter needs recognition. I am telling you right now, she was a ROCKSTAR. Although the store was full of waiting, inconvenienced people, she made sure to continually check in with each one and give them updates on their order. She made small talk, chatting, offering alternative options to the ones in a hurry. She was smiling and friendly the entire time. This is what struck me about her. Someone working in the food industry, on an unusually busy weekend evening, was able to manage an entire room of frustrated customers. She exhibited nothing but calm, patience, and understanding. And seemed HAPPY to be working. It is very rare nowadays to find this kind of service in a take-out pizza joint. I'm telling you that NOT ONE customer who walked in there left appearing less than completely pleased. I am very disappointed that I didn't get her name before I walked out with my order. I'm hoping you can get that information from the manager, and I really hope that this worker will get recognized for the complete asset she is to your company. If it helps to figure out who she is, my order number was 775.”
Pizza Delivery · $
