Customers` Favorites
Customers` Favorites
“I don’t want to say I don’t recommend, because I do love the food, but ever since the renovation we’ve never had a correct order. The mess ups have ranged from no sides being added to the kids meals, zero sauces added that were requested, missing fries and today missing sauces, wasn’t given one of the kids ice creams, and the wrong side being added to the kods meals. I try to spot check the best I can when we get our order, but it’s just impossible. I think the renovation only provides more bodies in the drive though area this causing a lot of confusion.“
Customers` Favorites
“Made a $50 call-in order on website and got to restaurant and was told they had no order for me (asking for my name). Told I had probably ordered at a different restaurant. After checking the order on my phone, I verified the address and gave drive thru the address of their store. Was told by drive-thru personnel that "well, that doesn't help anything". Was again asked my name. Told him again my last name. He asked my first name then and I told him. He said (kind of to himself but also to me) "well, it would helped if you'd given me that in the first place". A real smart alec. He finally came back and told me in a patronizing way that he was going to get my order together. (Obviously found it on the computer.) No apologie for not having the order ready, nothing. Called back and told the manager how I was treated by the drive-thru person. I commented on their website and was offered a $10 coupon to come back. $10 for paying $50 and getting disrespected? Told them to keep it. No, I won't be back.“
Customers` Favorites
“The restaurant itself is clean and well kept. Service was good and the young man at the counter did well in letting me know the status of my food. They forgot my sauces so I had to go back but that was the only issue and that's minor so I wouldn't even call it an issue. The food was good, the sandwich was fresh and great.
Parking: There are parking spots for online orders up to the front. The lot is rather large and easy to enter / exit
Kid-friendliness: Family restaurant“
Customers` Favorites
“I've been frequenting this location for almost a year. Kind staff, regularly get 2 or 3 spicy thighs and they are always super tasty, good amount of spicy, and always served piping hot. Good food/serv“
Customers` Favorites
“Chicken was delicious as always, first time we had the mac and cheese definitely will go back for that! Was not a fan of the greens, I like extreme flavor of my greens, but Tanner brought out some vinegar something that helped give it a bit more of a bite! Okra is always my favorite! Even if I order nothing else from Gus's I will always order the okra. Yes it's high-priced but everything is high-priced anymore, no matter where you go. Thanks again Tanner we will definitely be back if not for the great service, for the fried okra, chicken and now the mac and cheese!“
Customers` Favorites
“Was at Chic fil A by Oak Park Mall this week. Waited on by a gentleman named Cesar. He was so polite and kind. Stood out because of his Customer service plus attitude. After eating and still talking with my friend, he came over and offered to take out trash. Again, over the top customer service! As we exited he thanked us for coming in! In a world where fast food restaurants cannot keep enough staff, this man shines like a gem! I hope he gets the recognition he deserves! He IS what brings customers back! Great job Cesar!! Attention management…you have something very special in this gentleman! Take note and reward this treatment of customers!!!“
Customers` Favorites
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“My recent visit was much better than the last time I visited. An order of mixed lives and gizzards always hits the spot! Their g sauce is petty good too. At least the olathe location, during the day, had decent staff working. Price isn't the best, but I'm sure that they give the best that they can given what the economy has given them to work with now a days. I'm still gonna go there because it's good food! I do hope that some day they can improve the drive thru speakers. But please don't let that stop you from getting some good chicken bits. The little spicy carrots are really good, and you can put the juice from them into the gravy, or over you meal itself. That is definitely a good treat! Hope you enjoy ?
Vegetarian options: It's chicken, not really exactly vegetarian.“