“Had a bad experience about a week ago. Pizza came an hour late, was cold and hard as a rock, and one of the boxes fell apart spilling pizza everywhere. Called and spoke with the manager JR. He was extremely apologetic and offered to rush replacements. We had already waited so long and kid were hungry, so I asked to credit me. They were short staffed and having issues with their boxes. Just called to redeem the credit and got JR again. He was again very apologetic and not only got my two pizzas, but didn't charge me for some add-ons I placed. Running a business, you're going to have bad days and unhappy customers. However I believe it's about how you handle it. This guy's customer service skills are on point and I'm sure he doesn't get paid enough to deal with the stress. He was multitasking both times I called and just rolled with it. Took what would have been zero starts to five!“
“Domino’s Pizza on Santa Fe is my go-to spot for pizza anytime! The delivery drivers are always punctual and you never have to wait long. The employees are consistently friendly and professional. They also offer coupons and a rewards program, so you can earn points for your purchases. If you’re craving delicious pizza, this is the place to visit!“