Starbucks in Ottawa

“The Staff at this Starbucks are outstanding. I have been a customer at this location since it first opened a few years ago. I would highly recommend it for the Starbucks quality and consistency but specifically for the outstanding level of service they provide. Thank you to everyone at Starbucks, your loyal customer for life. Rob Robbins“

“I went through the drive-through today and ordered a pecan crunch oat latte hot, but it accidentally came out iced. I mentioned it at the window and even offered to come inside to wait, but the team insisted they’d bring the corrected drink out to me. Within just a few minutes, one of the baristas came out with my hot drink, all smiles, super professional, and even apologized for the wait. To my surprise, she also gave me a gift card for the mix-up—which honestly wasn’t even a big deal to me at all, but their gesture meant the world.
This kind of professionalism, kindness, and genuine customer care does not go unnoticed. Thank you to the Ottawa, KS Starbucks team for the smiles today and for showing what amazing customer service looks“