Panda Express in Overland Park

“My oh my I daresay this was the most FANTASTIC and SCRUMPTIOUS food I have ever eaten in my LIFE. I IMMEDIATELY had to request the name of the cook that made it after only the first bite brought tears to my eyes. The food that the incredible young man named Jacob Brown made had me feeling real emotions for the first time in decades like I was that one weird food reviewer dude from the ratatouille movie. 100000000000/10 I will be thinking about this place in my dreams for the rest of my life.
thank you for changing my life“

“today I'm disappointed in the food. I arrived at 1150am
thinking the food will be fresh and hot. My chow main was borderline warm the orange chichen and sweet fire chicken were warm at best. the ratio of orange chicken to sweet fire chicken is obviously lopsided. both chicken dishes were too crunchy. 2 pieces of sweet fire chicken were all beeading with no chicken. my fork could not pierce a few pieces . very disappointing and out of the ordinary for this location. I hope my next visit gets back to what this location is capable of.“

“The food is what one should expect of a Chinese food buffet in a café court in a mall. Let's have realistic expectations, people! I'm giving this place 5-stars for friendly, professional service. I showed up hangry and waited in line only to realize once my food was ready that I'd left my wallet at home (30 minutes away). I didn't get the cashier's name but he had long braids or dreads (pulled back, under a hat, of course) and he was super patient and kind as I struggled to update my bank account on ApplePay. Thank you, friend, for looking after me despite my own frustration and bad attitude!“

“I cannot say enough positive things about Justin and the exceptional level of customer service he consistently provides.

From the moment I walk through the door, Justin is extraordinarily friendly, kind, professional, and genuinely enjoyable to talk with. What impresses me most is that every time I return, he remembers me, greets me with a smile, and takes the time to ask how I am doing. Even though my visits may only last a few minutes, he has a remarkable ability to make me feel like a valued and important customer rather than simply another person walking through the line.

Justin’s professionalism is matched by his personality. He is consistently upbeat, welcoming, attentive, and personable. He always has a smile on his face, and his positive attitude creates an atmosphere that makes the drive to this location well worth it. Quite frankly, Justin could teach a master class on how managers should operate an establishment and, more importantly, how customers should be treated.

I sincerely hope Justin receives the recognition he deserves for his exceptional leadership, professionalism, and unwavering commitment to outstanding customer service. Employees and managers who consistently create this type of experience are an incredible asset to any organization, and Justin is an outstanding example of what customer service and leadership should look like.

I would also like to commend Kian, who was equally friendly and welcoming during my most recent visit. As we made our way down the line of delicious-looking food, he took the time to chat with me and was personable, respectful, and incredibly easy to speak with. His demeanor and professionalism made the experience that much more enjoyable.

I believe Kian’s excellent service is also a reflection of the culture Justin has created at this location. When employees are friendly, engaged, respectful, and genuinely seem to enjoy interacting with customers, that speaks volumes about the leadership behind the operation.

Outstanding service, outstanding people, and an exceptionally well-run location. Justin and Kian are tremendous representatives of this establishment, and I am already looking forward to my next visit!“