Potbelly Sandwich Shop

Name: Potbelly Sandwich Shop
Address: 6475 W 135th St, Overland Park, Kansas, 66223, US
Telephone: (913) 906-8645
Price range: $
Rating: 2.7

$ • Sandwich Shops, Salad, Fast Food

Hours:
6475 W 135th St, Overland Park
(913) 906-8645

Menu Order Online

About Potbelly Sandwich Shop

Potbelly Sandwich Shop offers a mixed experience for diners. The restaurant is known for its cleanliness, with even the restrooms receiving positive comments. The Italian sandwich, especially with hot peppers, is appreciated for its flavor, and the broccoli cheese soup is well-liked. However, some customers have felt ignored by the staff, leading to a less welcoming atmosphere. The service can vary, with some visits feeling more like an inconvenience for the employees than a pleasant experience for customers. The ambiance has been described as reminiscent of a dive bar, creating an unusual vibe that leaves some diners unsure about their meals, although the cookies and Zapp's chips receive positive mentions.

Ordering through the app enhances the experience, as customers can join the Perks program to earn a free sandwich after their first order. The app also unlocks the Underground Menu, providing fun custom combos. The Prime Rib Steak sandwich is praised for its flavor, and the Fireball, with Italian meatballs and hot peppers, is a favorite. The Skinny Trio option comes with chips and a drink and can be paired with soup or salad, with baked potato and chicken pot pie soups being must-tries. The bread options are limited to white and multigrain, but they are toasted to a satisfying crunch. Zapp’s chips, shakes, cookies, and a $7 jar of hot peppers complete the menu.

While some locations perform better than others, many diners feel there are better options available in the area. Overall, Potbelly Sandwich Shop is viewed as a place that provides decent sandwiches, but it may not be the top choice for everyone.