McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
7909 Dream St, Florence
(859) 371-5078

About McDonald's

McDonald's is a convenient and easily accessible location with plenty of parking. The staff are generally friendly, helpful, and provide great customer service. The manager was very polite and attentive, making sure I received a receipt after the kiosk didn’t give me one. The food is usually served hot and quickly, with fries that are crisp and sandwiches neatly made. Inside, the restaurant is typically clean and well-maintained.

However, there are some issues with the automated ordering system in the drive-thru, which can cause delays and mistakes with orders. Sometimes, the staff seem overwhelmed, and there can be chaos due to insufficient trained personnel. Despite these problems, the staff handle small issues politely, like spilled coffee, which adds to the positive experience. Overall, this McDonald's stands out for its consistency, quality, and good customer service, making it a reliable choice for a quick meal.

Customers' Favorites

McDonald's Reviews

2.7
343 ratings
Restaurantji Rating
5
24%
4
19%
3
9%
2
10%
1
38%
Food
3.3
Atmosphere
3.0
Service
3.0

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Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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