Panera Bread

7150 Houston Rd, Florence
(859) 371-9010

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Recent Reviews

Typical Panera but definitely has some issues. Came here twice and both times the person taking our order forgot what our drink orders were and we had to repeat them again at the end - kind of like they were on a script to ask about drinks at the end? Weird.
Also some quality issues in the kitchen. One time I ordered a sandwich that seemed to have been prepared on the same surface as a cinnamon roll so there was cinnamon and sugar stuck to the bread of my BLT - made it...
We put in a to go order on the app. It was ready in about 8 minutes, we drove right up and it was ready to go for us. We had soup, salad, and sandwiches between us and everything tasted great.
Bit expensive & service is hit or miss. Past visit had missing ingredients but wouldn't give me a refund. Today my sandwich was very light on ingredients and avocado served had a big rotten spot. They fixed it, but shouldn't have gone out that way.

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