Chipotle Mexican Grill
Mexican
Hours:
98 Osborne Way, Georgetown
(502) 503-2003
About Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
Run don’t just walk but run in the other direction from this restaurant. You are better off and have a better chance of being served quicker and with better service by driving to Lexington to go to Chipotle.
Not only does it take an abnormally long time to even place your order, the worse part is they will take your payment and not care whether they completely filled your order. Their own team members ask for help to complete an order and get ignored not just by other staff...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill's new location in Georgetown offers a mix of positive experiences and areas for improvement. Customers appreciate the friendly and quick service from the staff, especially noting the up-front workers who are welcoming and efficient. When the restaurant is not busy, food is prepared promptly, and the food quality remains high, making it a favorite spot for many, including those who visit frequently or come from nearby areas like Berry, KY.
However, some visitors have observed that the dining area can be messy, with dirty tabletops, trash overflowing, and floors scattered with food and straw papers, particularly when staff is busy or short-staffed. Despite these issues, the staff members working the front are often friendly and attentive, contributing positively to the dining experience.
A notable highlight is the management, especially one manager who is praised for his professional attitude, leadership, and dedication. Customers feel he genuinely cares about their experience, checking on the taste of their food and ensuring good service. His professionalism stands out, and some guests mention their intention to contact corporate to commend him. In contrast, there are concerns about staff behavior, with some noting hostility or immaturity among certain team members, which can impact the overall environment.
Overall, the restaurant provides good food and friendly service, with some areas needing improvement in cleanliness and staff conduct, but the leadership and quality of food make it a place many are eager to return to.