“I cannot say enough good things about the incredible customer service I received from Taylor Jordan at the KFC in Grayson, Kentucky. I accidentally left my wallet there and didn’t realize it until I was already four hours away from home. When I called, Taylor and staff had located my wallet, immediately secured it in the safe, and then went far beyond anything I could have expected—Taylor personally took my wallet to the USPS and shipped it back to my home.
That is truly above-and-beyond customer service. Taylor turned what could have been an incredibly stressful situation into such a positive experience through her kindness, honesty, and willingness to help. KFC is very fortunate to have someone like her representing their restaurant. Thank you so much, Taylor!“
“I cannot say enough good things about the incredible customer service I received from Taylor Jordan at the KFC in Grayson, Kentucky. I accidentally left my wallet there and didn’t realize it until I was already four hours away from home. When I called, Taylor and staff had located my wallet, immediately secured it in the safe, and then went far beyond anything I could have expected—Taylor personally took my wallet to the USPS and shipped it back to my home.
That is truly above-and-beyond customer service. Taylor turned what could have been an incredibly stressful situation into such a positive experience through her kindness, honesty, and willingness to help. KFC is very fortunate to have someone like her representing their restaurant. Thank you so much, Taylor!“