Starbucks Coffee Company
$ • Coffee Shops
Hours:
1745 Sharkey Way, Lexington
(502) 542-1754
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Thanks for the Pup Cups!!!
Really good service staff is great. They know how to make my hot ham and cheese croissants perfect.
I walked into the door no one greeted me I was the only person in the lobby no cars were really in the driveway I have work customer services before it doesn't take a rocket scientist to figure out you greet customers as they walk in the door you let them know that you're busy but anyway the employees on shift look me in my eyes and kept doing what they were doing did not address me one time I had to ask them to take my order they looked at me like I was crazy then they debated...read full review
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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This Starbucks Coffee Company offers a generally positive experience with friendly and helpful staff, contributing to a welcoming and clean environment. Customers appreciate the large, homey interior that provides a comfortable space for studying or relaxing, especially when not crowded. The drive-thru is often busy, but the inside remains calm and enjoyable. The staff at this location are praised for their cheerful attitude, quick service, and willingness to make things right, such as remaking drinks when mistakes happen. One customer highlighted an exceptional employee who handled a spilled drink with kindness and professionalism, making a frustrating situation much better.
However, there are some areas for improvement. Online orders can be slow and sometimes incomplete, with delays and items not heated as requested. On one occasion, a brewed blonde roast was unavailable, but the staff promptly prepared a pour-over while keeping the customer informed. While many customers enjoy the atmosphere and staff, some find the rewards program less appealing and seek other options for sugar-free choices. Overall, this Starbucks is a friendly and clean spot with attentive staff, though it faces occasional challenges with online orders and menu variety.